The buyer has the right to refuse the goods without giving a reason within 14 days, notifying the seller in writing, under the following conditions:
The product is returned at Buyer’s expense (i.e. the Buyer must cover the cost of returning the product) within 14 days of delivery of the product.
Upon receipt of the returned product and evaluation of its quality, the price of the product and the cost of delivery of the product shall be refunded within 14 days of the written notice of refusal of the product. If only part of the purchased goods is returned, delivery costs are not refundable.
The product must be returned in the original packaging with instructions (if any).
According to the laws of the Republic of Lithuania, food products purchased online cannot be returned.
If the delivered product does not meet the quality requirements (the Buyer must open and evaluate the shipment in the presence of our courier), the Buyer returns the shipment to the courier, and the Seller returns the goods and delivery costs to the Customer’s account.